SCTA urges tourists to report irregular increases in the prices of hotels and furnished apartments during vacation
Almasalla Arab Travel Portal News – SCTA has recently urged the guests of hotels and furnished apartments in the Kingdom, both citizens and expatriates to notify any violation on the fixed prices during school mid-term break using the toll-free SCTA number ‘19988’ it they are satisfied that the price is above the approved increase in rates, which are only 50% in furnished apartments and 30% in hotels, or that the operator of the facility does not show the required price list in a visible place in the facility’s reception.
According to SCTA, the accommodation facility must be bound to refund the guest’s money in case it has violated fixed price ceiling which is approved by SCTA.
Inspection teams of SCA are stepping up monitoring efforts of the accommodation facilities to ensure their adhere to fixed prices, and showing price panels, facility class in addition to complaint box in the entrances of hotels and furnished apartments.
On the other hand, SCTA across its branches is intensifying inspection visits by the start of the break on accommodation facilities, tourism professions and activities in order to ensure their commitment on SCTA’s regulations and are detecting violation of the regulation.